[Use Case] OptiWize: The Operational Revolution of Sirius

The Operational Revolution of Sirius

Emiljan, Assurance & Operations Coordinator at Sirius, has revealed how OptiWize transformed the company's operations, optimizing time and productivity.

Emiljan Kolaj Assurance & Operations Coordinator at Sirius

Simplified Device Management The creation of custom templates has revolutionized the configuration of MikroTik devices. "OptiWize has allowed us to standardize configurations, drastically reducing errors and improving the consistency of our installations," says Emiljan. "This has led to a 30% increase in our technical team's efficiency."

Optimized Provisioning and Onboarding The integration between OptiWize and the Sirius Box 2.0 has streamlined the provisioning process. "We have reduced installation times by up to 15 minutes per device — a crucial saving during peak season," Emiljan highlights. "But the real advantage is the autonomy we have given our installers. They can now select the appropriate provisioning template and enter only the PPPoE credentials. This has made them self-sufficient, freeing up valuable time and resources for our in-office technical delivery team."

Enhanced Productivity The time savings translate into working hours recovered every day, allowing technicians to focus on strategic tasks and increase overall efficiency.

Integration with the Business Management System Sirius is working to integrate OptiWize more closely with its own business management system. "This integration will allow us to further automate our processes, from order management to billing, creating an even smoother and more efficient workflow," Emiljan explains.

Sirius Technology s.r.l.

www.siriustec.it

Sirius is a telecommunications operator founded in Italy with a proprietary infrastructure capable of delivering cutting-edge telecommunications services to private individuals, businesses, and public institutions. Services are provided directly and are completely independent from any other operator.

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